Terms & Conditions

Norwich Free Walking Tour is operated by Thomas Thornhill (sole trader), Norwich, Norfolk, UK. Contact: hello@norwichfreewalkingtours.co.uk.

Norwich Free Walking Tour is a pay what you want walking tour. Joining the tour is free. At the end, participants are invited to tip the guide based on their experience. There is no minimum or maximum tip amount.

The tour runs near daily, starting outside The Forum on Millennium Plain, Norwich city centre NR2 1TF. The tour lasts approximately 1 hour 45 minutes.

Booking is required to guarantee your place. You can book through our website. Booking is free.

Bookings may be cancelled at any time at no charge. If you can no longer attend, please cancel your booking so your spot can be offered to others.

The tour runs every day, rain or shine. In the event of severe weather or exceptional circumstances, we reserve the right to cancel or modify the tour. We will make reasonable efforts to notify confirmed bookings in advance.

The guide reserves the right to modify the route, order of stops, or content of the tour based on conditions on the day.

Participants join the tour at their own risk. The route is mostly flat and easy underfoot, but participants should wear appropriate footwear and clothing for the weather.

Participants are responsible for their own safety and the safety of any children or dependants in their care. The guide is not responsible for any loss, injury, or damage arising from participation in the tour.

Participants are expected to behave respectfully towards the guide, other participants, and members of the public.

By joining the tour you consent to being photographed or filmed for promotional purposes. If you do not wish to be included in any photographs or video, please inform the guide at the start of the tour.

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have questions about these terms, please contact us.